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Listed two days ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Salary + Performance Bonus
  • Hybrid Work Arrangement + Salary Continuance Insurance
  • Immediate Start on a 12-month Contract
Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!
2d ago
Listed five days ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
5d ago
Listed twelve hours ago

Contact Centre Manager (Operations)

at TactiCall Recruitment Services

This is a Full time job

Brisbane QLD
$180,000 p.a. + super
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Opportunity to manage your own Centre
  • Fantastic Brisbane CBD Office
  • $180,000 p.a. + super
Perm Full Time. Brisbane CBD. Global organisation. Lead and manage the operations for this growing, service-focused market leader.
12h ago
Listed one day ago

Customer Care Manager

at The Alpha School System

This is a Full time job

Hendra, Brisbane QLD
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a market leader in education cloud software on an amazing growth journey
  • Provide a significant contribution as part of our Leadership Team
  • Participation in the Company Bonus Plan
Passionate about customer service, providing exceptional support experiences and building advocacy? Apply now for an excellent leadership opportunity!
1d ago
Be an early applicant
Listed seven days ago

Continuous Improvement Lead

at RemServ

This is a Contract/Temp job

Brisbane QLD
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy hybrid working, 2 days in the office
  • 12 Month Max Term Contract
  • Identify and implement continuous improvement opportunities within our business
Change management opportunity working with a leader in the financial services sector
7d ago
Listed nine days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
9d ago
Listed ten days ago

Customer Service (Architecture & Design Industry)

at Covet

This is a Full time job

Yarraville, Melbourne VIC
$55,000 – $65,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Premium Japanese Architectural product range.
  • Respected brand.
  • Modern facility and systems.
Provide excellent customer service support in one of Melbourne's premium Architectural product showrooms.
10d ago
Listed thirteen days ago

Workforce Planning Manager

at Employsure

This is a Full time job

Sydney NSW
Upto $120,000 + Super & more
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Shape the future: Craft the workforce strategy for a thriving team!
  • Make an Impact: Build a workforce that delivers exceptional results!
  • Join a Global industry leader: The Power of our Global Group sets us apart
Do you have a passion for workforce planning and a knack for understanding customer needs? We have your next career opportunity HERE
13d ago
Listed fifteen days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
15d ago
Listed eleven days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
11d ago
Listed twelve days ago

Workforce Planning Manager

at APT Travel Group

This is a Full time job

Cheltenham, Melbourne VIC
Full Time Salary + Super
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexible workplace culture with a hybrid working model
  • Australian owned travel company, passionate about helping travellers explore
  • Familiarisation Trips, Discounted Travel and Health & Wellness perks
APT Travel Group is looking for a Genesys gun to join our team and play a pivotal role in the transformation of our contact centre.
12d ago
Listed nineteen days ago

Customer Service Manager - Residential Construction

at McDonald Jones Homes

This is a Full time job

Thornton, Newcastle, Maitland & Hunter NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join the number one residential home builder in NSW
  • Key leadership opportunity driving workflow and delivering results
  • Thornton office location
Manage and lead the Project Delivery Team to maximise results for our customers and our business, prioritising deadlines and striving for excellence!
19d ago
Listed fifteen days ago

Customer Service Manager

at Hinchen Recruitment Group

This is a Full time job

Sydney NSW
Up to $200k package + 20% STI
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leverage off your hands-on and strategic Contact Centre Management expertise
  • Lead an omni-channel Contact Centre: 130+ FTE
  • Salary: $160k - $180k base + super + 20% STI + ASAP start!
Leverage off your expert Omni-Channel Contact Centre Mgt & change mgt exp to develop a best in class, high performing B2C customer centric operation.
15d ago
Listed seventeen days ago

Customer Service Manager

at Pace VIC

This is a Full time job

Bayside & South Eastern Suburbs, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Great opportunity for an experienced change management professional
  • Propel your career in a pivotal role, influencing strategy and leading a team
  • Background in hardware, consumer goods or building supplies ideal
Seeking a Customer Service Manager to lead a dynamic team, drive process improvements and change management in a thriving industry.
17d ago
Listed twenty four days ago

Senior Customer Operations Manager

at Galileo Search

This is a Full time job

Sydney NSW
Good Package on offer $$
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Manage large teams of Customer service professionals and Team Leaders
  • Profitable company with a bright future and career opportunities.
  • Good Package on offer for the right candidate.
Work for a blue chip financial services group, with an amazing culture and great people. Managing a large team within Customer Operations.
24d ago
Listed twenty two days ago

Customer Connections Manager

at CitiPower and Powercor Australia

This is a Full time job

Melbourne VIC
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A fabulous opportunity to lead at a senior level & lead an engaged team
  • Work in a business that is supportive, dynamic with amazing employee benefits
  • Take your next big career step with us!
Drive change and strategic initiatives in this lead role for a Customer Connections Manager!
22d ago
Listed nineteen days ago

Customer Care Manager

at Brand Collective

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity within one of Australia's largest retail groups
  • Richmond office location + Pet friendly workplace
  • Up to 50% discounts across our portfolio of brands!
Unique opportunity for a Customer Care Manager to oversee our Customer Service function at Brand Collective!
19d ago
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